Patient Information

 

At LUMIA DENTAL, we understand your needs, whether your lifestyle requires a personal touch or simply engaging with us via web or text on your phone anytimeanywhere.

We are dedicated to making your engagement with us easy, time-saving, and convenient, just like you have come to expect from your favorite brands. Connect  and communicate with us the way you want and see what a modern patient experience can feel like.

 

 


NEW PATIENT FORMS

Conveniently complete your new patient forms online before your visit, or on your device or an iPad when you arrive at our office.


PATIENT PORTAL

View your statement, edit your personal information and pay balances online at your convenience.

ONLINE BOOKING

Book your appointments directly online 24/7 or text or call us at (212) 287-1275

Dental Insurance & Payment Plans

Dental Insurance

The Lumia Dental team prioritizes your dental needs and oral health. Dental treatment is an investment into the health and appearance of your smile. We always strive to inform you as comprehensively and transparently as possible of your options and costs prior to beginning your treatment program.

Dental insurance works quite differently from medical insurance, and it can be confusing at times, but our team is here to help you understand it.

Do you accept dental insurance?

We work with most PPO dental insurances. We do not accept DMO/HMO, Medicaid, or Medicare.

Does my dental insurance cover everything?
Dental insurance does not cover everything you might need to
eep your mouth in a healthy state. Dental insurance is NOT meant to be a “PAY-ALL”. It’s meant to be an aid in the financial obligation necessitated by dental care. Dental insurance is great, and having dental insurance means the treatment fee becomes discounted – meaning that your out-of-pocket expense is heavily reduced.

There are so many dental insurance plans out there, and your coverage depends on what your employer purchased for you.
Insurance companies have thousands of plans, and your employer purchases a dental plan exclusively designed for them. It is therefore your responsibility to understand your plan. We, of course, will help you to the best of our ability, but cannot be expected to know all the ins and outs of the plan your employer has purchased.

How much is covered?
It depends on your yearly maximum, your deductible, and how much your employer has
chosento cover different procedure types. There are several categories of procedures, including: Preventive (cleanings and exams), Basic (fillings), Periodontics (deep cleanings and gum surgeries), Major(crowns and dentures), Endodontics(root canals), and Implants. Each of these categories is covered at a different percentage dictated by your insurance plan.

Our insurance team will evaluate your insurance plan and work to get you the maximum reimbursement. Please remember that you are ultimately responsible for your account.

Exceptions, exclusions, and downgrades?
Your dental plan may also have exceptions, exclusions, and downgrades, again all depending on your plan. This in no way means that we will not treat you, and/or the treatment is not needed.
Any deficiencies or problems in your individual plan are between you, your employer, and the insurance company. The Lumia Dental team will help you in any way we can to
maximize your insurance benefits and keep your out-of-pocket expenses to a minimum.

Our obligation is to maintain your oral health, but also not limit your oral health according to insurance. If you have any questions, do not hesitate to ask.

 

Payment Plans

Different payment plans are available for different cases. In addition to payment plans, we work with CareCredit and Proceed to ensure you receive the dental care that you deserve

Home Care Instructions for Healthy Teeth and Gums

 

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Although we recommend a full dental cleaning twice a year, Preventative Dentistry starts at home. Below is how you can keep your teeth and gums in the best condition at home.

Let’s start with the obvious; Brushing. The act of brushing your teeth removes plaque (a bacteria). Plaque is very bad because once it comes in contact with food it produces acid, which creates cavities. You should be brushing at least twice a day. Contrary to popular belief, do not brush your teeth immediately after eating. Wait about 30 minutes because acid in your food softens enamel. If you don’t wait, you risk removing enamel before it hardens again